Can we even manage that?

Yes. We work with small towns and villages whose volunteers have no experience of digitalisation. An unbiased perspective often leads to particularly beautiful results.

How long does it take from submission to going live?

The first place of interest can be set up in a matter of minutes – you’re in complete control of this in the editor. It usually takes a couple of weeks for an entire tour to be published, and almost all of that time is spent gathering material and approving texts. Signing up and making the one-off payment are the quickest parts; after that, the content grows at your own pace.

Can we book additional modules at a later date?

Yes, at any time. The platform has a modular structure. You start with the Mini Package and add further modules as required: original sound bites or audio guides, 3D, collectable cards, a treasure hunt, or a second language. The price per module is clearly stated on the price list, and the 5-year maintenance package automatically applies to any modules added at a later date.

Where is our data stored?

In Germany, with Hetzner Online (Nuremberg / Falkenstein). We document data processing on behalf of clients using the AVV; this means that the server location and data storage arrangements can be clearly described to you as an organisation.

Will we be able to export our content later?

Yes. Data can be exported on request in a structured format. You are not tied to us: your content remains portable so that you can continue using it outside the platform at a later date.

Support · Long-term support

Simple tools, professional support

You are not alone in your endeavour.

We’ll guide you through the digital implementation process, from the initial idea right through to well after the launch. Our strengths lie in our years of experience working on real-world projects, our understanding of local traditions and customs, and our expertise in working with teams of volunteers.

Book an appointmentor view the process →

Direct line

Seeger & Krämer GbR

Desteler Str. 43, 32351 Stemwede

+49 5745 910 9000 info@erleben.app

Anyone who calls will speak to someone who is familiar with the project.

Project Timeline

We’ll support you throughout your project

Six clear phases to the finish, and you decide the division of labour at every step. Simply click on one of the stages to see the specific milestones and options.

1 - First meeting

We listen

It all starts with your project, not our proposal. In a twenty-minute discussion, we’ll clarify what you want to convey, who will be responsible for maintaining it, and what resources are suitable for the task. You’ll receive an honest assessment, even if it means you should start on a smaller scale.

20 minutes, free of charge and with no obligation

6 - Operation

Sustainable operation and flexible expansion

Five years’ maintenance is included: updates, browsers, security – even for modules added at a later date. The visitor figures show you what’s working, and you can build on that. A new location, a second language, a game for the summer holidays: you can add whatever is needed without having to start from scratch.

Five years’ maintenance, after which arrangements will be discussed

Our promises

What you can expect from us.

Nine binding commitments instead of vague marketing promises. Every single one is documented technically and organisationally and can be verified by you.

Hosting in GermanyHosting with Hetzner in Germany: servers and data located in Germany, with GDPR-compliant documentation.
GDPR-compliant access statisticsMeasure reach and usage without cookies and without creating profiles of your visitors. There is no need for a banner dedicated solely to these statistics.
Accessible in accordance with the BFSGThe Gast app and this website comply with the requirements of the BFSG: keyboard navigation, screen readers, contrast, alt text, and reduced animation where desired.
Content Data & ExportYour content belongs to you: you can export it in a structured format at any time, with no obligation to us.
Cost transparencyPay once – no platform subscription, no hidden ongoing costs. Subsequent modules are charged individually according to the price list.
5 years’ maintenance includedFive years’ technical support included: updates, browser support and security, including for modules added at a later date.
Even in areas with no mobile coverageOnce your guests have opened it, it remains on the device: pages, images and the map section. The tour doesn’t stop even where there’s no network connection.
Social media integratedEach experience is a link that your guests can share, complete with a cover image and preview text. Whatever you publish automatically becomes a post.
Interfaces to your stockOpening hours, events, route details: anything you’ve already entered elsewhere will appear in the app without anyone having to enter it twice.

Frequently Asked Questions

Questions decision-makers often ask.

No, the platform itself comes with no hidden costs: a one-off payment for access plus the modules you need right now. There is no platform subscription and no automatic ongoing costs arising from compulsory maintenance, major upgrades or hidden surcharges on modules. Modules that can be added later are always charged at the current price listed in the price list; 5 years’ maintenance and security updates are included, even if you add modules at a later date. Do you need AI support? Then please get in touch with us.

Under €2,000 gross, one-off payment, no subscription, no ongoing costs: initial installation, three places of interest with text and images, plus two original audio clips as per the price list. The same amount is shown in the calculator and on the package card under ‘Prices’. This keeps you within the price range that small grant schemes usually cover in full. Modules such as a 360-degree tour, a 3D model or a second language can be booked separately at a later date.

No problem. Every feature works even without AI support. You won’t pay anything extra for the AI-free version. You can manage text, images and audio manually as usual. We recognise just how valuable your own, human-created content is for the authenticity of your agency’s profile. That is precisely what the platform is all about; we see AI as a helpful, entirely optional tool, not a requirement.

View all questions →

Kontakt

Let’s have a chat.

Give us a call, drop us a line or book a 20-minute video conference appointment straight away.

Route 1

Contact us directly

Seeger & Krämer GbR
Desteler Str. 43, 32351 Stemwede

Or get in touch with us right here. We’ll reply within 24 hours on working days.

Route 2

Book an appointment

A 20-minute video call with Tobias or Tim. We’ll demonstrate the platform using an example tailored to your region and go through any questions you may have regarding costs, the timetable and implementation. Free of charge and with no obligation.

· Choose available dates directly online
· Video conferencing in your browser – no account required
· Example relevant to your region
· Go through the costs and funding together

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Would you rather try it out for yourself first? The editor works without you having to log in.